eVoice Receptionist: Mid-Level Plan

Plan Reviewed: eVoice Receptionist

Pros

• 1000 minutes included in the plan
• Free 30 day Trial
• No Activation Fee
• Cost of each additional minute is 4.9¢

Cons

• 3 extensions included
• $9.95 for additional extensions

Conclusion
The eVoice Receptionist plan is very similar to our market standard. It gives you a 30 day free trial to figure out how much you like the service, and the plan has is no activation fee. The service is fairly comprehensive as it includes voicemail to email, message alerts, and other standard pbx features. The service also comes with 1,000 included minutes. The only feature that the eVoice Receptionist plan is missing is the conference calling feature. This is not much of a problem, since there are plenty of free conference calling services available on the internet.

Outside of the lack of a conference calling feature, there is only one other downside to the eVoice Receptionist plan. It may not be a problem for many using the service but additional extensions do cost $9.95 per month. In the end, if you want a great plan that gives you a lot without costing too much then the eVoice Receptionist plan is a good choice.

User Feedback

1 out of 5 stars
November 6, 2008
By Alison

Great idea - poor execution. Don't buy it!
Why screw up the image of a great service -- eFax -- with this mess? I have been a loyal eFax customer for years and was really looking forward to using eVoice Receptionist. For the last two days I have been trying to overcome technical glitches with the help (I use that term loosely) of some of the worst customer support representatives I have ever encountered. I was telling the tech support people what to do!! I spent hours on the phone before I finally canceled it. Thank goodness I didn't subject my clients to this. Great idea - poor execution. Don't buy it!

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