Phone.com Review
Basic Plan: Office 300
Mid-Level Plan: Office 600
Corporate Plan: Office 2500
Phone.com: Basic Plan
Plan |
Office 300 | |
Free Trial |
30 days | |
Monthly Fee |
$9.88 |
|
Activation Fee |
None | |
Extensions |
Unlimited | |
Included Minutes |
300 | |
Inbound Minutes Rate |
4.9¢ | |
Outbound Minutes Rate |
4.9¢ | |
Follow Me |
Yes | |
Internet Fax |
Yes | |
Cost Per Fax |
4.9¢ | |
Voicemail |
Yes | |
Voicemail to email |
Yes | |
Call Forward |
Yes | |
Call Hold |
Yes | |
Call Transfer |
Yes | |
Conference Calls |
Yes | |
Message Alerts |
Yes | |
Dial by Name Directory |
Yes | |
Call Screening |
No | |
Web Management |
Yes | |
800 number |
$12.00 | |
Local Number |
Free | |
866, 877, or 888 Number |
Free | |
800 Vanity Number |
$25.00 | |
Transfer 800 Number |
$25.00 | |
Multiple Dial-In Numbers |
$4.88/month | |
Additional extension |
Free |
Plan Reviewed: Office 300
Pros
- 30 day free trial
- No activation fee
- 4.9¢ a minute for additional minutes
- Unlimited extensions
- 300 minutes included
- Text Voicemail Transcription available; 25¢/Voicemail
Cons
- No call screening
Conclusion
Phone.com’s Office 300 plan gives you a lot for how little you pay. You get 300 hundred minutes included with you plan, which is spectacular for such an inexpensive service. In addition, the Office 300 plan gives you cheap additional minutes at 4.9¢ a minute. The Office 300 plan includes unlimited extensions, which is outstanding. Phone.com gets our highest recommendation.
Phone.com: Mid-Level Plan
Plan |
Office 600 | |
Free Trial |
30 days | |
Monthly Fee |
$19.88 |
|
Activation Fee |
None | |
Extensions |
Unlimited | |
Included Minutes |
600 | |
Inbound Minutes Rate |
4.9¢ | |
Outbound Minutes Rate |
4.9¢ | |
Follow Me |
Yes | |
Internet Fax |
Yes | |
Cost Per Fax |
4.9¢ | |
Voicemail |
Yes | |
Voicemail to email |
Yes | |
Call Forward |
Yes | |
Call Hold |
Yes | |
Call Transfer |
Yes | |
Conference Calls |
Yes | |
Message Alerts |
Yes | |
Dial by Name Directory |
Yes | |
Call Screening |
No | |
Web Management |
Yes | |
800 number |
$12.00 | |
Local Number |
Free | |
866, 877, or 888 Number |
Free | |
800 Vanity Number |
$25.00 | |
Transfer 800 Number |
$25.00 | |
Multiple Dial-In Numbers |
$4.88/month | |
Additional extension |
Free |
Plan Reviewed: Office 600
Pros
- First month free
- No activation fee
- Cost of each additional minute is 4.9¢
- Unlimited extensions
- Text Voicemail Transcription available; 25¢/Voicemail
- 24/7 Customer Service
Cons
- No call screening
Conclusion
Phone.com's Virtual Office 600 plan is a great service that provides most of the features that its competitors do, but at a lower cost. The overall upfront cost for the Virtual Office 600 plan is the lowest of all of the PBX service plans that we reviewed. The Virtual Office 600 plan does have a low number of included minutes, but the cost of additional minutes is low. Phone.com is also offers free additional extensions, which is a huge bonus considering all the other features you get for such a low monthly price.
Phone.com: Corporate Plan
Plan |
Office 2500 | |
Free Trial |
30 days | |
Monthly Fee |
$74.88 |
|
Activation Fee |
None | |
Extensions |
Unlimited | |
Included Minutes |
2500 | |
Inbound Minutes Rate |
3.5¢ | |
Outbound Minutes Rate |
3.5¢ | |
Follow Me |
Yes | |
Internet Fax |
Yes | |
Cost Per Fax |
3.5¢ | |
Voicemail |
Yes | |
Voicemail to email |
Yes | |
Call Forward |
Yes | |
Call Hold |
Yes | |
Call Transfer |
Yes | |
Conference Calls |
Yes | |
Message Alerts |
Yes | |
Dial by Name Directory |
Yes | |
Call Screening |
No | |
Web Management |
Yes | |
800 number |
Free | |
Local Number |
Free | |
866, 877, or 888 Number |
Free | |
800 Vanity Number |
$25.00 | |
Transfer 800 Number |
$25.00 | |
Multiple Dial-In Numbers |
$3.88/month | |
Additional extension |
Free |
Plan Reviewed: Office 2500
Pros
- First month free
- No activation fee
- Toll-free number included
- Free additional extensions
- Text Voicemail Transcription available; 25¢/Voicemail
- 24/7 Customer Service
- Discount for annual payment
Cons
- No call screening
Conclusion
Phone.com's Virtual Office 2500 plan is a great service that provides most of the features that its competitors do, but at a lower cost. They also offer an annual payment option that will reduce your monthly cost by $5.00. One feature that is unique to Phone.com is Text Voicemail Transcription, which gives you the ability to read your voicemail rather than listen to the actual message. Their PBX service is really a great option.