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TollFreeMax Review

Mid-Level Plan: Small Business Max

TollFreeMax: Mid-Level Plan

Plan
   Small Business Max
Free Trial
   No
Monthly Fee
   $24.99
Activation Fee
  
Free
Extensions
   15
Included Minutes
   500
Inbound Minutes Rate
   5¢
Outbound Minutes Rate
   5¢
Follow Me
   Yes
Internet Fax
   Yes
Cost Per Fax
   5¢
Voicemail
   Yes
Voicemail to email
   Yes
Call Forward
   Yes
Call Hold
   $7.95/month
Call Transfer
   Yes
Conference Calls
   Yes
Message Alerts
   No
Dial by Name Directory
   No
Call Screening
   Yes
Web Management
   Yes
800 number
   $15.00
Local Number
   No
866, 877, or 888 Number
   Free
800 Vanity Number
  
$25
Transfer 800 Number
   $50
Multiple Dial-In Numbers
   No
Additional extension
  
$5/month
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Plan Reviewed: Small Business Max

Pros

  • No Activation Fee
  • 15 extensions
  • Conference calls included in the plan
  • Cost for additional minutes is 5¢

Cons

  • Call hold is $7.95 / month
  • No message alerts
  • No dial by name directory
  • No local numbers

Conclusion
TollFreeMax's Small Business Max Plan is a well-priced plan that includes 15 extensions but lacks important features like message alerts, a dial by name directory, and especially call hold. Call hold is an essential feature for any PBX system and can be added for $7.95 per month. So, to start off, you're effectively paying $33 per month and not $25 per month. Another shortcoming of their service is that you can't purchase a local number. Their cost for transferring an existing 800 number is also relatively high at $50. Excepting these shortcomings, TollFreeMax's Small Business Max Plan is a workable PBX system.